FAQ

  • Returns?

    Something not quite right? That’s cool, it happens.

    Hit the ‘Contact Us’ button at the top of the page and let us know you’d like to return an item, and we’ll let you know where to send it.

    Please make sure any items you are returning to us are in a resalable condition. As in, unwashed, odourless, and in the same condition you received them.

    Place a note inside your package stating your reason for return, your order number, and return to us within 21 days of your order being placed.

    Just a heads up, return postage is unfortunately covered by you, though. Sorry.

    Should we accept your return, you will receive a confirmation e-mail and, within 14 working days, a refund minus the original postage cost.

  • Shipping?

    We ship worldwide!

    UK: All shipping is done via Royal Mail and is £3.49 flat rate, plus an extra £1 per extra item. However, if you’re spending over £80 with us, shipping is free with the code ‘FREE80’.

    Europe: All shipping is done via Royal Mail International Tracked and is £9.99 flat rate, plus an extra £5.00 per extra item.

    USA & Canada: All shipping is done via Royal Mail International Tracked and is £12.99 flat rate, plus an extra £7.00 per extra item.

    Australia: All shipping is done via Royal Mail International Tracked and is £14.99 flat rate, plus an extra £10.00 per extra item.

  • Anything else?

    Hit the ‘Contact Us’ button at the top of the page and say hey!